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The SureFeedback API enforces rate limits to ensure fair usage and platform stability.

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Limits

ScopeLimit
Per user (IP)200 requests / hour
Site-wide1,000 requests / hour

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Rate limit response

When you exceed the limit, the API returns a 429 status: 
{
  "success": false,
  "message": "Too many requests. Please try again later."
}

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Best practices

  • Cache responses locally when possible
  • Use webhook subscriptions instead of polling for real-time updates
  • Batch operations where the API supports array inputs (e.g., page approval status checks support up to 100 URLs per request)